Psychological Safety and Learning Behavior in Work Teams
1999/06/01 by Amy Edmondson, Amy C. Edmondson · 140 citations
Decision Sciences · Psychology · #Construction Project Management and Performance #Team Dynamics and Performance #Complex Systems and Decision Making
paper · doi:10.2307/2666999
Abstract
This paper presents a model of team learning and tests it in a multimethod field study. It introduces the construct of team psychological safety—a shared belief held by members of a team that the team is safe for interpersonal risk taking—and models the effects of team psychological safety and team efficacy together on learning and performance in organizational work teams. Results of a study of 51 work teams in a manufacturing company, measuring antecedent, process, and outcome variables, show that team psychological safety is associated with learning behavior, but team efficacy is not, when controlling for team psychological safety. As predicted, learning behavior mediates between team psychological safety and team performance. The results support an integrative perspective in which both team structures, such as context support and team leader coaching, and shared beliefs shape team outcomes.
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