2025/12/20 by Yueqiao Jin, Jin, Yueqiao, Roberto Martinez-Maldonado +6
Computer Science · Psychology · #AI in Service Interactions #Persona Design and Applications #Social Robot Interaction and HRI #cs.HC
paper · pdf · doi:10.48550/arxiv.2512.18239
openalex publication_date 2025/12/20 · openalex created_date 2025/12/24 · openalex updated_date 2026/07/29
As agentic artificial intelligence (AI) systems move beyond tool-like support toward more autonomous, team-like roles, a central question concerns the extent to which such systems can meaningfully participate in collaborative learning. Emerging work suggests that agentic AI may adopt distinct interactional personas, such as supportive or contrarian roles, yet little is known about how these personas shape learner agency and group dynamics when AI operates as an undisclosed teammate. This study investigates how supportive and contrarian AI personas influence emergent learner agency, discourse patterns, and experiential outcomes in implicit human-AI creative collaboration. A total of 224 university students were randomly assigned to 97 online triads in human-only, supportive-AI, or contrarian-AI conditions. Teams completed an individual-group-individual creative movie-plot task via a 10-minute text chat. Discourse was coded using a creative-regulatory framework and analysed via transition network analysis, sequential pattern mining, and Gaussian mixture clustering to characterise emergent agency patterns. These patterns were linked to cognitive load, psychological safety, teamwork satisfaction, and creative performance. The findings revealed that contrarian AI produced challenge- and reflection-rich discourse indicative of productive friction, whereas supportive AI promoted agreement-centred trajectories. However, while contrarian personas stimulated critical engagement, they reduced teamwork satisfaction and psychological safety without yielding corresponding gains in creative performance. Educational designs need to balance epistemic challenge with the preservation of the affective climate to ensure that hybrid collaboration supports rather than undermines the learner experience.