2016/11/18 by Stephen L. Vargo, Robert F. Lusch · 3 citations
Business, Management and Accounting · #Customer Service Quality and Loyalty #Innovation and Knowledge Management #Service and Product Innovation
paper · doi:10.1016/j.ijresmar.2016.11.001
openalex publication_date 2016/11/18 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/29