John Hulland

1. Review articles: purpose, process, and structure
   2017/10/02 by Robert W. Palmatier, Mark B. Houston, John Hulland · 22 citations
   Business, Management and Accounting · #Customer Service Quality and Loyalty
2. Marketing survey research best practices: evidence and recommendations from a review of JAMS articles
   2017/04/10 by John Hulland, Hans Baumgartner, Keith Marion Smith · 12 citations
   Business, Management and Accounting · #Customer Service Quality and Loyalty #Consumer Behavior in Brand Consumption and Identification #Consumer Retail Behavior Studies
3. The future of technology and marketing: a multidisciplinary perspective
   2019/12/17 by Dhruv Grewal, John Hulland, Praveen K. Kopalle +1 · 4 citations
   Computer Science · Social Sciences · Decision Sciences · #AI in Service Interactions #Digital Marketing and Social Media #Technology Adoption and User Behaviour
4. Managing An Organizational Learning System By Aligning Stocks and Flows
   2002/06/01 by Nick Bontis, Mary M. Crossan, Mary Crossan +1 · 8 citations
   Business, Management and Accounting · #Innovation and Knowledge Management #Intellectual Capital and Performance Analysis