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Michael Breazeale

  1. Timeliness, transparency, and trust: A framework for managing online customer complaints
    2018/02/24 by Jennifer L. Stevens, Brian I. Spaid, Michael Breazeale +2 · 3 citations
    Social Sciences · Business, Management and Accounting · #Digital Marketing and Social Media #Customer Service Quality and Loyalty #Consumer Behavior in Brand Consumption and Identification