Brian I. Spaid
- Timeliness, transparency, and trust: A framework for managing online customer complaints
2018/02/24 by Jennifer L. Stevens, Brian I. Spaid, Michael Breazeale +2 · 3 citations
Social Sciences · Business, Management and Accounting · #Digital Marketing and Social Media #Customer Service Quality and Loyalty #Consumer Behavior in Brand Consumption and Identification
- Exploring consumer collecting behavior: a conceptual model and research agenda
2018/11/13 by Brian I. Spaid · 1 citation
Business, Management and Accounting · Arts and Humanities · Neuroscience · #Consumer Behavior in Brand Consumption and Identification #Art History and Market Analysis #Aesthetic Perception and Analysis