Kevin Kam Fung So
- Residents’ Support for Tourism
2015/07/06 by Robin Nunkoo, Kevin Kam Fung So · 2 citations
Social Sciences · Psychology · #Diverse Aspects of Tourism Research #Recreation, Leisure, Wilderness Management #Sport and Mega-Event Impacts
- Service robots: Applying social exchange theory to better understand human–robot interactions
2022/10/01 by Hyunsu Kim, Kevin Kam Fung So, Jochen Wirtz · 2 citations
- Artificial intelligence-generated virtual influencer: Examining the effects of emotional display on user engagement
2024/01/01 by Joanne Yu, Astrid Dickinger, Kevin Kam Fung So +1 · 2 citations
- Two decades of customer experience research in hospitality and tourism: A bibliometric analysis and thematic content analysis
2021/10/22 by Hyunsu Kim, Kevin Kam Fung So · 1 citation
Business, Management and Accounting · Social Sciences · #Customer Service Quality and Loyalty #Digital Marketing and Social Media #Consumer Retail Behavior Studies
- Brand Management in the Era of Social Media: Social Visibility of Consumption and Customer Brand Identification
2017/07/13 by Kevin Kam Fung So, Laurie Wu, Lina Xiong +1 · 1 citation
Social Sciences · Business, Management and Accounting · #Digital Marketing and Social Media #Consumer Behavior in Brand Consumption and Identification #Customer Service Quality and Loyalty