In platform we trust: How interchangeability affects trust decisions in collaborative consumption

2023/11/19 by Fabienne Chameroy, Stéphane Salgado, Virginie de Barnier +1 · 21 citations
Business, Management and Accounting · Social Sciences · #Business #Computer science #Computer security #Consumption (sociology) #Credibility #Customer Service Quality and Loyalty #Digital Marketing and Social Media #Economics #Express trust #Hierarchy #Interchangeability #Internet privacy #Key (lock) #Marketing #Perspective (graphical) #Public relations #Reputation #Sharing Economy and Platforms #Sociology

paper · open access · doi:10.1016/j.techfore.2023.122997

published in Technological Forecasting and Social Change 198, 122997 (Elsevier BV)

openalex publication_date 2023/11/19 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/29

Citations

• Information and Consumer Behavior
• Common method biases in behavioral research: A critical review of the literature and recommended remedies.
• Estimating Nonresponse Bias in Mail Surveys
• The Market for "Lemons": Quality Uncertainty and the Market Mechanism
• Signaling Unobservable Product Quality through a Brand Ally
• Marketing in the Sharing Economy
• Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
• The Commitment-Trust Theory of Relationship Marketing
• A Paradigm for Developing Better Measures of Marketing Constructs