Information and Consumer Behavior

1970/03/01 by Phillip Nelson · 5,738 citations
Business, Management and Accounting · Social Sciences · #Business #Consumer Market Behavior and Pricing #Digital Marketing and Social Media #Digital Platforms and Economics #Economics

paper · doi:10.1086/259630

published in Journal of Political Economy 78(2), 311-329 (University of Chicago Press)

openalex publication_date 1970/03/01 · openalex created_date 2025/10/10 · openalex updated_date 2026/08/05

Cited by

• Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence
• Customer Satisfaction, Market Share, and Profitability: Findings from Sweden
• Managing What Consumers Learn from Experience
• Tarred with the Same Brush? Advertising Share of Voice and Stock Price Synchronicity
• Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics
• The Price Bundling of Services: A Normative Framework
• User-Generated Physician Ratings and Their Effects on Patients’ Physician Choices: Evidence from Yelp
• Information Asymmetry and Levels of Agency Relationships
• Technical Note—Signaling Product Quality Through a Trial Period
• The Effect of Information on Product Quality: Evidence from Restaurant Hygiene Grade Cards
• Cyclical Clusters in Global Circuits: Overlapping Spaces in Furniture Trade Fairs
• In platform we trust: How interchangeability affects trust decisions in collaborative consumption
• Service Quality, Profitability, and the Economic Worth of Customers: What We Know and What We Need to Learn
• Signaling the Green Sell: The Influence of Eco-Label Source, Argument Specificity, and Product Involvement on Consumer Trust
• The Impact of Stereoscopic Three-Dimensional (3-D) Advertising
• The value of context-specific studies for marketing
• An Evaluation Cost Model of Consideration Sets
• Unveiling the Mind of the Machine
• Stochastic sorting
• Quality of virtual reality and its impacts on behavioral intention
• Are all online hotel prices created dynamic? An empirical assessment
• The Antecedents and Consequences of Customer Satisfaction for Firms
• Consumer Attitude Metrics for Guiding Marketing Mix Decisions
• The Value of Questions in Organizing: Reconceptualizing Contributions to Online Public Information Goods
• Signalling Effects of Vlogger Popularity on Online Consumers
• To whom should I listen? Finding reputable reviewers in opinion-sharing communities
• On-demand streaming services and music industry revenues — Insights from Spotify's market entry
• Message strategy by product-class type: A matching model
• Better Is Better? Signaling Paradoxes in Performance-Based Advertising
• Informing, Transforming, and Persuading: Disentangling the Multiple Effects of Advertising on Brand Choice Decisions
• Explaining the user experience of recommender systems
• Tiered Super-Moore's Law: Price Evolution, Production Frontiers, and Market Competition in Large Language Model Inference Services
• The searching artificial intelligence: Consumers show less aversion to algorithm‐recommended search product
• Consumer Attitudes and Acceptance of CLA‐Enriched Dairy Products
• Quality cue or price anchoring: The effect of price on consumer behavior in repeat experiments
• Product differentiation, quality, and milk price stability: The case of the Swiss cheese market
• Signaling Quality to Consumers: The Role of Social Media Marketing
• Effects of voice assistant recommendations on consumer behavior
• Ethical food labels in consumer preferences
• Is consumers' willingness to pay premium for agricultural brand labels sustainable?: evidence from Chinese consumers' random n-price auction experiment
• How does origin labelling on food packaging influence consumer product evaluation and choices? A systematic literature review
• Price, quality, and reputation: evidence from an online field experiment
• Financial Incentives Dampen Altruism in Online Prosocial Contributions: A Study of Online Reviews
• Research on factors influencing the consumer repurchase intention: Data mining of consumers’ online reviews based on machine learning
• Empirical generalizations on the impact of stars on the economic success of movies
• Communicating identity: how the symbolic meaning of goods creates different market types
• The Nature and Causes of Corporate Negligence, Sham Lectures, and Ecclesiastical Indolence: Adam Smith on Joint-Stock Companies, Teachers, and Preachers
• When Consumers Learn, Money Burns: Signaling Quality via Advertising with Observational Learning and Word of Mouth
• Development of a Scale to Measure Consumer Skepticism Toward Advertising
• Peer effects in the adoption of solar energy technologies in the United States: An urban case study
• Personal research, second opinions, and the diagnostic effort of experts
• Information asymmetry favoring sellers: a policy framework
• Effect of Manufacturer Reputation, Retailer Reputation, and Product Warranty on Consumer Judgments of Product Quality: A Cue Diagnosticity Framework
• Stylistic properties and regulatory fit: Examining the role of self‐regulatory focus in the effectiveness of an actor's vs. observer's visual perspective
• Search: An Expense or an Experience? Exploring the Influence of Search on Product Return Intentions
• What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com1
• What’s the Inside Scoop? Challenges in the Supply and Demand for Information on Employers
• Product Fit Uncertainty in Online Markets: Nature, Effects, and Antecedents
• Designing for Diagnosticity and Serendipity: An Investigation of Social Product-Search Mechanisms
• Double‐edged stars: Michelin stars, reactivity, and restaurant exits in New York City
• Credibility: A multidisciplinary framework
• Measuring the Effects and Effectiveness of Interactive Advertising
• “The Master of …”: creating names for art history and the art market
• Consumer reliance on intangible versus tangible attributes in service evaluation: the role of construal level
• Attitude toward the Ad and Brand Choice
• The customer value proposition: evolution, development, and application in marketing
• On Product Uncertainty in Online Markets: Theory and Evidence1
• The Impact of AI Search on the Online Content Ecosystem: Evidence from Google and Reddit
• Chapter 31 Coordination and Lock-In: Competition with Switching Costs and Network Effects
• Food tourism, niche markets and products in rural tourism: combining the intimacy model and the experience economy as a rural development strategy
• Crowdsourcing As a Solution to Distant Search
• Green Management Matters Only if it Yieds More Green: An Economic/Strategic Perspective
• The Reliability of Certification: Quality Labels as a Consumer Policy Tool
• Can information costs affect consumer choice? Nutritional labels in a supermarket experiment
• The predictability of consumer visitation patterns
• Second opinions in high-stakes credence goods markets: transparency as a discipline mechanism
• Role of Information Anxiety and Information Load on Processing of Prescription Drug Information Leaflets. [europepmc]
• How Is the Neural Response to the Design of Experience Goods Related to Personalized Preference? An Implicit View. [europepmc]
• An Integrated Approach to Current Trends in Organic Food in the EU. [europepmc]
• Consumer Preferences for Traceable Food with Different Functions of Safety Information Attributes: Evidence from a Menu-Based Choice Experiment in China. [europepmc]
• Consumer Understanding of Food Quality, Healthiness, and Environmental Impact: A Cross-National Perspective. [europepmc]
• Food Safety Risk Information-Seeking Intention of WeChat Users in China. [europepmc]
• Food Safety Gaps between Consumers' Expectations and Perceptions: Development and Verification of a Gap-Assessment Tool. [europepmc]
• How Emotional Interaction Affects Purchase Intention in Social Commerce: The Role of Perceived Usefulness and Product Type. [europepmc]
• Price Fairness of Processed Tomato Agro-Food Chain: The Italian Consumers' Perception Perspective. [europepmc]
• Good Attitudes Are Not Good Enough: An Ethnographical Approach to Investigate Attitude-Behavior Inconsistencies in Sustainable Choice. [europepmc]
• A Study on Green Advertising Effectiveness in the Perspective of Image Proximity. [europepmc]
• The Effect of Korean Native Chicken Breed Information on Consumer Sensory Evaluation and Purchase Behavior. [europepmc]
• Macroeconomic and Social Indicators to Launch the PM-Based VBHC Model in the Healthcare System in Poland. [europepmc]
• Analyzing Consumer Perception on Quality and Safety of Frozen Foods in Emerging Economies: Evidence from Albania and Kosovo. [europepmc]
• An Exploratory Study of Consumers' Perceptions of Product Types and Factors Affecting Purchase Intentions in the Subscription Economy: 99 Subscription Business Cases. [europepmc]
• Online selection of a physician by patients: the impression formation perspective. [europepmc]
• Cross-Cultural Differences between Italian and UK Consumer Preferences for 'Big Top' Nectarines in Relation to Cold Storage. [europepmc]
• Drivers of fish choice: an exploratory analysis in Mediterranean countries. [europepmc]
• Can new healthy luxury food products accelerate short food supply chain formation via social media marketing in high-income countries? [europepmc]
• Food Credence Attributes: A Conceptual Framework of Supply Chain Stakeholders, Their Motives, and Mechanisms to Address Information Asymmetry. [europepmc]
• How the smart product attributes influence consumer adoption intention. [europepmc]
• Legitimate or Not, Does It Really Matter? A Reading of the PDO Label's Legitimacy through Consumers' Perception. [europepmc]
• Evaluating the impact of marketing interventions on sugar-free and sugar-sweetened soft drink sales and sugar purchases in a fast-food restaurant setting. [europepmc]
• The Effects of Live Streamer's Facial Attractiveness and Product Type on Consumer Purchase Intention: An Exploratory Study with Eye Tracking Technology. [europepmc]
• Evolutionary game model for the behavior of private sectors in elderly healthcare public-private partnership under the condition of information asymmetry. [europepmc]