Review and conceptual analysis of the employee turnover process.

1979/05/01 by William H. Mobley, Rodger W. Griffeth, Herbert H. Hand +1 · 9 citations
Business, Management and Accounting · #Job Satisfaction and Organizational Behavior #Collaboration in agile enterprises #Customer Service Quality and Loyalty

paper · doi:10.1037/0033-2909.86.3.493

Abstract

Research on employee turnover conducted since the Porter and Steers (1973) Review is analyzed. Based on the review a conceptual model of the employee turnover process is presented. This model includes individual, organizational, and environmental variables. A separate review (Hand et al., 1977, TR-3) provides a detailed analysis of the military attrition research. (Author)

Citations

• An evaluation of precursors of hospital employee turnover.

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• One hundred years of employee turnover theory and research.
• Causes of employee turnover: A test of the Mobley, Griffeth, Hand, and Meglino model.
• A Meta-Analysis of Antecedents and Correlates of Employee Turnover: Update, Moderator Tests, and Research Implications for the Next Millennium
• An evaluation of precursors of hospital employee turnover.
• The impact of job satisfaction on turnover intent: a test of a structural measurement model using a national sample of workers