Cato Alexander Bjørkli

1. An Initial Model of Trust in Chatbots for Customer Service—Findings from a Questionnaire Study
   2019/05/01 by Cecilie Bertinussen Nordheim, Asbjørn Følstad, Cato Alexander Bjørkli · 11 citations
   Computer Science · Decision Sciences · Psychology · #AI in Service Interactions #Personal Information Management and User Behavior #Social Robot Interaction and HRI
2. Understanding the user experience of customer service chatbots: An experimental study of chatbot interaction design
   2022/02/08 by Isabel Kathleen Fornell Haugeland, Asbjørn Følstad, Cameron Taylor +1 · 1 citation
   Computer Science · Psychology · Social Sciences · #AI in Service Interactions #Digital Marketing and Social Media #Social Robot Interaction and HRI
3. Privacy-preserving transactive energy systems: Key topics and open research challenges
   2023/12/17 by Daniel Gerbi Duguma, Duguma, Daniel Gerbi, Juliana Zhang +43 · 2 citations
   Computer Science · Business, Management and Accounting · Engineering · #Blockchain Technology Applications and Security #FinTech, Crowdfunding, Digital Finance #Smart Grid Energy Management