Cecilie Bertinussen Nordheim

1. An Initial Model of Trust in Chatbots for Customer Service—Findings from a Questionnaire Study
   2019/05/01 by Cecilie Bertinussen Nordheim, Asbjørn Følstad, Cato Alexander Bjørkli · 11 citations
   Computer Science · Decision Sciences · Psychology · #AI in Service Interactions #Personal Information Management and User Behavior #Social Robot Interaction and HRI