Isabel Kathleen Fornell Haugeland

1. Understanding the user experience of customer service chatbots: An experimental study of chatbot interaction design
   2022/02/08 by Isabel Kathleen Fornell Haugeland, Asbjørn Følstad, Cameron Taylor +1 · 1 citation
   Computer Science · Psychology · Social Sciences · #AI in Service Interactions #Digital Marketing and Social Media #Social Robot Interaction and HRI