A Review and an Integration of Research on Job Burnout

1993/10/01 by Cynthia L. Cordes, Thomas W. Dougherty · 7 citations
Health Professions · Psychology · #Healthcare professionals’ stress and burnout #Stress and Burnout Research #Workplace Health and Well-being

paper · doi:10.5465/amr.1993.9402210153

openalex publication_date 1993/10/01 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/16

Abstract

Burnout is a unique type of stress syndrome, characterized by emotional exhaustion, depersonalization, and diminished personal accomplishment. Although burnout has been shown to be potentially very costly in the helping professions, such as nursing, education, and social work, little work has been done thus far to establish its generalizability to industry. This article reviews the literature on burnout and provides a conceptual framework designed to improve the understanding of burnout. Propositions are presented that are aimed at clarifying the dynamics of burnout, including determinants of and interrelationships among the three burnout components.

Citations

• Convergent and discriminant validation by the multitrait-multimethod matrix.
• Stress, social support, and the buffering hypothesis.
• Defensive Behavior in Organizations: A Preliminary Model
• The measurement of experienced burnout
• Self-Reports in Organizational Research: Problems and Prospects
• Staff Burn‐Out
• The Impact of Family Resources, Control Coping, and Skill Utilization on the Development of Burnout: A Longitudinal Study

Cited by

• Early predictors of job burnout and engagement.
• The evaluation of an individual burnout intervention program: The role of inequity and social support.
• When Conscientiousness Isn’t Enough: Emotional Exhaustion and Performance Among Call Center Customer Service Representatives
• Mindfulness, Work Climate, and Psychological Need Satisfaction in Employee Well-being
• Relationships between personality variables and burnout: A meta-analysis
• The effects of work motivation on employee exhaustion and commitment: An extension of the JD-R model
• Occupational burnout [wikipedia]