2008/05/01 by Christina Maslach, Michael P. Leiter · 6 citations
Health Professions · Business, Management and Accounting · #Healthcare professionals’ stress and burnout #Workplace Health and Well-being #Job Satisfaction and Organizational Behavior
paper · doi:10.1037/0021-9010.93.3.498
openalex publication_date 2008/05/01 · openalex created_date 2025/10/10 · openalex updated_date 2026/08/04
A longitudinal study predicted changes in burnout or engagement a year later by identifying 2 types of early indicators at the initial assessment. Organizational employees (N = 466) completed measures of burnout and 6 areas of worklife at 2 times with a 1-year interval. Those people who showed an inconsistent pattern at Time 1 were more likely to change over the year than were those who did not. Among this group, those who also displayed a workplace incongruity in the area of fairness moved to burnout at Time 2, while those without this incongruity moved toward engagement. The implications of these 2 predictive indicators are discussed in terms of the enhanced ability to customize interventions for targeted groups within the workplace.