The relative importance of task, citizenship, and counterproductive performance to global ratings of job performance: A policy-capturing approach.
2002/01/01 by Maria Rotundo, Paul R. Sackett · 43 citations
Business, Management and Accounting · Psychology · Social Sciences · #Job Satisfaction and Organizational Behavior #Emotional Intelligence and Performance #Gender Diversity and Inequality
paper · doi:10.1037/0021-9010.87.1.66
Abstract
A review of research on job performance suggests 3 broad components: task, citizenship, and counterproductive performance. This study examined the relative importance of each component to ratings of overall performance by using an experimental policy-capturing design. Managers in 5 jobs read hypothetical profiles describing employees' task, citizenship, and counterproductive performance and provided global ratings of performance. Within-subjects regression analyses indicated that the weights given to the 3 performance components varied across raters. Hierarchical cluster analyses indicated that raters' policies could be grouped into 3 homogeneous clusters: (a) task performance weighted highest, (b) counterproductive performance weighted highest, and (c) equal and large weights given to task and counterproductive performance. Hierarchical linear modeling indicated that demographic variables were not related to raters' weights.
Cited by
- The Relative Importance of Employee Engagement, Other Job Attitudes, and Trait Affect as Predictors of Job Performance
- Job attitudes, job satisfaction, and job affect: A century of continuity and of change.
- Individual- and organizational-level consequences of organizational citizenship behaviors: A meta-analysis.
- Trust, trustworthiness, and trust propensity: A meta-analytic test of their unique relationships with risk taking and job performance.
- Helping others or helping oneself? An episodic examination of the behavioral consequences of helping at work
- Extending Situational Strength Theory to Account for Situation-Outcome Mismatch
- Exploring the Relationships Between Perceived Coworker Loafing and Counterproductive Work Behaviors: The Mediating Role of a Revenge Motive
- Common Method Bias: It's Bad, It's Complex, It's Widespread, and It's Not Easy to Fix
- Theorizing about the deviant citizen: An attributional explanation of the interplay of organizational citizenship and counterproductive work behavior
- Spillover effects from competitive rank-and-yank systems on employees' other-regarding behavior
- Occupational embeddedness and job performance
- The more the merrier or too many cooks spoil the pot? A meta‐analytic examination of team size and team effectiveness
- Consequences of unit-level organizational citizenship behaviors: A review and recommendations for future research
- Personality and job performance: A review of trait models and recent trends
- <i>Sustaining Vision</i> : Competency Modeling to Understand Best Practices for Visual Editors
- Corporate Social Responsibility, Applicants’ Individual Traits, and Organizational Attraction: A Person–Organization Fit Perspective
- Construct Measurement and Validation Procedures in MIS and Behavioral Research: Integrating New and Existing Techniques1
- General Cognitive Ability and job performance in personnel selection in Sweden: A meta-analysis
- Staying on the job: The relationship between work performance and cognition in individuals diagnosed with multiple sclerosis. [europepmc]
- Cultivating employees' communal relationship and organizational citizenship behavior through authentic leadership: studying the influence of procedural justice. [europepmc]
- Combine Your "Will" and "Able": Career Adaptability's Influence on Performance. [europepmc]
- Is Protean Career Attitude Beneficial for Both Employees and Organizations? Investigating the Mediating Effects of Knowing Career Competencies. [europepmc]
- A Meta-Analysis of Job Insecurity and Employee Performance: Testing Temporal Aspects, Rating Source, Welfare Regime, and Union Density as Moderators. [europepmc]
- Composition of motivation profiles at work using latent analysis: theory and evidence. [europepmc]
- Lean on Me: A Scoping Review of the Essence of Workplace Support Among Child Welfare Workers. [europepmc]
- In Pursuit of Work Performance: Testing the Contribution of Emotional Intelligence and Burnout. [europepmc]
- Can Ethical Leadership Improve Employees' Well-Being at Work? Another Side of Ethical Leadership Based on Organizational Citizenship Anxiety. [europepmc]
- Leader-Member Exchange Fosters Beneficial and Prevents Detrimental Workplace Behavior: Organizational Identification as the Linking Pin. [europepmc]
- Workers' Stress During the First Lockdown: Consequences on Job Performance Analyzed With a Mediation Model. [europepmc]
- Factors associated with work performance and mental health of healthcare workers during pandemics: a systematic review and meta-analysis. [europepmc]
- The Role of Organizational Citizenship Behavior and Gender between Job Satisfaction and Task Performance. [europepmc]
- Paradoxical Effects of Performance Pressure on Employees' In-Role Behaviors: An Approach/Avoidance Model. [europepmc]
- Current Approaches, Typologies and Predictors of Deviant Work Behaviors: A Scoping Review of Reviews. [europepmc]
- Is Anyone Else Feeling Completely Nonessential? Meaningful Work, Identification, Job Insecurity, and Online Organizational Behavior during a Lockdown in The Netherlands. [europepmc]
- Impact of Sleep Deprivation on Job Performance of Working Mothers: Mediating Effect of Workplace Deviance. [europepmc]
- Factorial structure of Individual Work Performance Questionnaire (Version 1.0) revisited: Evaluation of acquiescence bias. [europepmc]
- Incidence of Leader-Member Exchange Quality, Communication Satisfaction, and Employee Work Engagement on Self-Evaluated Work Performance. [europepmc]
- Analysis of a brief biodata scale as a predictor of job performance and its incremental validity over the Big Five and Dark Tetrad personality traits. [europepmc]
- Does perceived organizational support matter? The effect of high-commitment performance management on supervisors' performance. [europepmc]
- Gender equity in hiring: examining the effectiveness of a personality-based algorithm. [europepmc]
- The Individual Work Performance Questionnaire: Psychometric Properties of the Italian Version. [europepmc]
- High-performance work systems (HPWS) and individual performance: The mediating role of commitment. [europepmc]
- Emotional Intelligence as Critical Competence in Nurses' Work Performance: A Cross-Sectional Study. [europepmc]
Related