Internet of things technologies, digital servitization and business model innovation in BtoB manufacturing firms

2020/03/21 by Marco Paiola, Heiko Gebauer · 20 citations
Business, Management and Accounting · Engineering · #Customer Service Quality and Loyalty #Digital Transformation in Industry #Service and Product Innovation

paper · doi:10.1016/j.indmarman.2020.03.009

openalex publication_date 2020/03/21 · openalex created_date 2020/03/27 · openalex updated_date 2026/07/28

Citations

• A quantitative investigation of the role of information and communication technologies in the implementation of a product-service system
• Theory Building From Cases: Opportunities And Challenges

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