From servitization to digital servitization: How digitalization transforms companies' transition towards services

2022/01/14 by Camila Favoretto, Glauco Henrique de Sousa Mendes, Glauco H.S. Mendes +5 · 5 citations
Business, Management and Accounting · #Service and Product Innovation #Customer Service Quality and Loyalty

paper · pdf · doi:10.1016/j.indmarman.2022.01.003

Citations

• Digital servitization in manufacturing: A systematic literature review and research agenda
• Internet of things technologies, digital servitization and business model innovation in BtoB manufacturing firms

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