Digital servitization in manufacturing: A systematic literature review and research agenda

2020/02/27 by T. Paschou, Theoni Paschou, Mario Rapaccini +5 · 13 citations
Business, Management and Accounting · #Consumer Retail Behavior Studies #Customer Service Quality and Loyalty #Service and Product Innovation

paper · doi:10.1016/j.indmarman.2020.02.012

openalex publication_date 2020/02/27 · openalex created_date 2020/03/06 · openalex updated_date 2026/07/29

Citations

• A quantitative investigation of the role of information and communication technologies in the implementation of a product-service system
• Past, present and future of Industry 4.0 - a systematic literature review and research agenda proposal

Cited by

• From servitization to digital servitization: How digitalization transforms companies' transition towards services
• Mapping digital innovation: A bibliometric analysis and systematic literature review
• Digital transformation in the B2B context: A review, theorisation and future perspectives
• Digital servitisation for sustainable business model innovation in the automotive industry: The empirical perspective of a car dealer
• Co-evolution of platform architecture, platform services, and platform governance: Expanding the platform value of industrial digital platforms
• Disruptive business value models in the digital era. [europepmc]
• A behavioral model of service-derived manufacturing in e-commerce companies from the innovation chain perspective: A case study from China. [europepmc]
• Enhancing green total factor productivity through manufacturing output servitization: A case study in China. [europepmc]
• Artificial intelligence in prosthodontics. [europepmc]
• How does the interaction of digitalization and servitization contribute to manufacturing financial performance? The intermediary effect of manufacturing innovation performance. [europepmc]
• Exploring the landscape of digital servitization: A systematic review. [europepmc]
• Mechanism and spatial spillover effect of the digital economy on carbon emission efficiency in Chinese provinces. [europepmc]
• Barriers and opportunities of digital servitization for SMEs: the effect of smart Product-Service System business models [europepmc]