2020/02/27 by T. Paschou, Theoni Paschou, Mario Rapaccini +5 · 521 citations
Business, Management and Accounting · Engineering · #Automotive industry #Business #Computer science #Consumer Retail Behavior Studies #Customer Service Quality and Loyalty #Emerging technologies #Engineering #Isolation (microbiology) #Knowledge management #Management science #Phenomenon #Political science #Process management #Scope (computer science) #Service and Product Innovation #Systematic review #The Internet #World Wide Web
paper · open access · doi:10.1016/j.indmarman.2020.02.012
published in Industrial Marketing Management 89, 278-292 (Elsevier BV)
openalex publication_date 2020/02/27 · openalex created_date 2020/03/06 · openalex updated_date 2026/08/05