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Digital Maturity and Its Measurement of General Practitioners: A Scoping Review

2023/02/28 by Timo Neunaber, Sven Meister · 1 voice
Medicine · Business, Management and Accounting · Health Professions · #Telemedicine and Telehealth Implementation #Healthcare Systems and Technology #Electronic Health Records Systems

paper · pdf · doi:10.3390/ijerph20054377

openalex publication_date 2023/02/28 · openalex created_date 2025/10/10 · openalex updated_date 2026/08/01

Abstract

The work of general practitioners (GPs) is increasingly characterized by digitalization. Their progress in digitalization can be described by the concept of digital maturity and measured using maturity models. The aim of this scoping review is to provide an overview of the state of research on digital maturity and its measurement in primary care, specifically for GPs. The scoping review was conducted according to Arksey and O'Malley, considering the reporting scheme for PRISMA-ScR. For the literature search, we used PubMed and Google Scholar as the main sources of information. A total of 24 international, mostly Anglo-American studies, were identified. The understanding of digital maturity varied widely. In most studies, it was understood in a highly technical way and associated with the adoption of electronic medical records. More recent, but mostly unpublished, studies have attempted to capture overall digital maturity. So far, the understanding of digital maturity of GPs is still very diffuse-the research literature is still in its infancy. Future research should therefore aim to explore the dimensions of digital maturity of GPs to be able to develop a consistent and validated model for measuring digital maturity.

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