The effects of post-adoption beliefs on the expectation-confirmation model for information technology continuance

2006/06/20 by James Y.L. Thong, Se-Joon Hong, Se‐Joon Hong +1 · 1 citation
Business, Management and Accounting · Decision Sciences · Social Sciences · #Customer Service Quality and Loyalty #Digital Marketing and Social Media #Technology Adoption and User Behaviour

paper · doi:10.1016/j.ijhcs.2006.05.001

openalex publication_date 2006/06/20 · crossref created 2006/06/20 · crossref issued 2006/09/01 · crossref published 2006/09/01 · crossref published-print 2006/09/01 · crossref deposited 2019/04/19 · openalex created_date 2025/10/10 · crossref indexed 2026/07/30 · openalex updated_date 2026/08/04

Citations

• Extrinsic and Intrinsic Motivation to Use Computers in the Workplace1
• The Antecedents and Consequences of Customer Satisfaction for Firms
• Understanding Information Technology Usage: A Test of Competing Models
• Reexamining a Model for Evaluating Information Center Success Using a Structural Equation Modeling Approach
• User Acceptance of Computer Technology: A Comparison of Two Theoretical Models
• Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments
• Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation
• Understanding Information Systems Continuance: An Expectation-Confirmation Model1
• Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model
• A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies
• A Theoretical Integration of User Satisfaction and Technology Acceptance

Cited by

• The benefits and dangers of enjoyment with social networking websites