Carolyn C. Preston

1. Optimal number of response categories in rating scales: reliability, validity, discriminating power, and respondent preferences
   2000/03/01 by Carolyn C Preston, Carolyn C. Preston, Andrew M. Colman +1 · 54 citations
   Business, Management and Accounting · Decision Sciences · Psychology · #Customer Service Quality and Loyalty #Technology Adoption and User Behaviour #Behavioral Health and Interventions