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  1. The Relationship Between Emotional Resources and Emotional Labor: An Exploratory Study
    2008/09/24 by Yongmei Liu, L. Melita Prati, Pamela L. Perrewé +1 · 12 citations
    Business, Management and Accounting · Health Professions · Psychology · Social Sciences · #Burnout #Clinical psychology #Emotional Labor in Professions #Emotional exhaustion #Emotional intelligence #Emotional labor #Employment and Welfare Studies #Job Satisfaction and Organizational Behavior #Job satisfaction #Mood #Negative affectivity #Negative mood #Personality #Positive affectivity #Psychology #Social psychology
  2. Exploring the role of individual differences in the prediction of workplace aggression.
    2001/01/01 by S.C. Douglas, Scott C. Douglas, Mark J. Martinko · 25 citations
    Psychology · Social Sciences · #Aggression #Anger #Attribution #Bullying, Victimization, and Aggression #Clinical psychology #Developmental psychology #Multilevel model #Negative affectivity #Personality #Positive affectivity #Psychology #Social psychology #Stalking, Cyberstalking, and Harassment #Trait #Variance (accounting) #Workplace Violence and Bullying