Organizing for Crisis Management: Building Governance Capacity and Legitimacy
2016/04/17 by Tom Christensen, Per Lægreid, Lise H. Rykkja · 494 citations
Social Sciences · #Argument (complex analysis) #Business #Context (archaeology) #Corporate governance #Crisis management #Disaster Management and Resilience #Economic system #Economics #Flexibility (engineering) #Government (linguistics) #Law #Legitimacy #Management #Nonprofit Sector and Volunteering #Political science #Politics #Public Policy and Administration Research #Public administration #Situational ethics
paper · doi:10.1111/puar.12558
published in Public Administration Review 76(6), 887-897 (Wiley)
openalex publication_date 2016/04/17 · openalex created_date 2025/10/10 · openalex updated_date 2026/08/06
Abstract
Abstract What makes a well‐functioning governmental crisis management system, and how can this be studied using an organization theory–based approach? A core argument is that such a system needs both governance capacity and governance legitimacy. Organizational arrangements as well as the legitimacy of government authorities will affect crisis management performance. A central argument is that both structural features and cultural context matter, as does the nature of the crisis. Is it a transboundary crisis? How unique is it, and how much uncertainty is associated with it? The arguments are substantiated with empirical examples and supported by a literature synthesis, focusing on public administration research. A main conclusion is that there is no optimal formula for harmonizing competing interests and tensions or for overcoming uncertainty and ambiguous government structures. Flexibility and adaptation are key assets, which are constrained by the political, administrative, and situational context. Furthermore, a future research agenda is indicated.
Citations
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