Varieties of Participation in Public Services: The Who, When, and What of Coproduction
2017/03/30 by Tina Nabatchi, Alessandro Sancino, Mariafrancesca Sicilia · 828 citations
Psychology · Social Sciences · #Business #Computer science #Confusion #Coproduction #Healthcare innovation and challenges #Marketing #Nonprofit Sector and Volunteering #Political science #Process (computing) #Psychology #Public Policy and Administration Research #Public relations #Service (business) #Sociology #Typology
paper · open access · doi:10.1111/puar.12765
published in Public Administration Review 77(5), 766-776 (Wiley)
openalex publication_date 2017/03/30 · openalex created_date 2025/10/10 · openalex updated_date 2026/08/03
Abstract
Abstract Despite an international resurgence of interest in coproduction, confusion about the concept remains. This article attempts to make sense of the disparate literature and clarify the concept of coproduction in public administration. Based on some definitional distinctions and considerations about who is involved in coproduction, when in the service cycle it occurs, and what is generated in the process, the article offers and develops a typology of coproduction that includes three levels (individual, group, collective) and four phases (commissioning, design, delivery, assessment). The levels, phases, and typology as a whole are illustrated with several examples. The article concludes with a discussion of implications for research and practice.
Citations
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