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When stakeholders claim differently for diversity management: Adopting lesbian, gay and bisexual‐inclusive practices in Italy

2022/08/27 by Simone Pulcher, Marco Guerci, Thomas Köllen · 1 voice · 1 citation
Business, Management and Accounting · Social Sciences · #Family Business Performance and Succession #Gender Diversity and Inequality #Labor Movements and Unions

paper · pdf · doi:10.1111/bjir.12703

openalex publication_date 2022/08/27 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/21

Abstract

Abstract In the United States, the adoption of lesbian, gay and bisexual (LGB)‐inclusive practices by companies is triggered primarily by pressures from activists who base their claims on a business case rationale for diversity; this has been studied mainly from a social movement perspective. In Europe, by contrast, diverse actors—not necessarily constituting a unified social movement—make a variety of arguments for more inclusion, based on a spectrum of rationales. To account for this variety, this article adopts a stakeholder approach, identifying two processes through which 14 ‘pioneering’ Italian business organizations have adopted such practices: a business‐driven process and an equality‐driven process. This article demonstrates how these processes are mutually exclusive, and how they differ in terms of rationales, actors involved and outcomes achieved.

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