2012/10/07 by John Prpic, Prpic, John, Prashant Shukla +1
Computer Science · #Computers and Society (cs.CY) #FOS: Computer and information sciences #cs.CY
paper · pdf · doi:10.48550/arxiv.1210.2013
Crowd Capital, Crowd Capability, KBV, RBV, Heterogeneous Knowledge, Dispersed Knowledge, Hayek, IS, Social Capital, Intellectual Capital, Crowdsourcing, Prediction Markets, Peer Production, Open Innovation, Wisdom of the Crowds, Collective Intelligence, Wikis, Wikipedia, Innovation Communities, ReCaptcha, Gamification, Citizen Science, Innocentive, GalaxyZoo, SETILive, M-Turk, FoldIt, HICSS #46
arxiv created 2012/10/07 · arxiv updated 2012/10/09
We are seeing more and more organizations undertaking activities to engage dispersed populations through IS. Using the knowledge-based view of the organization, this work conceptualizes a theory of Crowd Capital to explain this phenomenon. Crowd Capital is a heterogeneous knowledge resource generated by an organization, through its use of Crowd Capability, which is defined by the structure, content, and process by which an organization engages with the dispersed knowledge of individuals (the Crowd). Our work draws upon a diverse literature and builds upon numerous examples of practitioner implementations to support our theorizing. We present a model of Crowd Capital generation in organizations and discuss the implications of Crowd Capital on organizational boundary and on IS research.