2002/12/01 by Dong-Jin Lee, Dong‐Jin Lee, M. Joseph Sirgy +2 · 235 citations
Business, Management and Accounting · Psychology · #Business #Computer science #Consumer Retail Behavior Studies #Consumption (sociology) #Customer Service Quality and Loyalty #Data mining #Life satisfaction #Marketing #Measure (data warehouse) #Nomological network #Possession (linguistics) #Psychological Well-being and Life Satisfaction #Psychology #Service (business) #Social psychology #Sociology
paper · doi:10.1177/0276146702238219
published in Journal of Macromarketing 22(2), 158-169 (SAGE Publishing)
crossref issued 2002/12/01 · crossref published 2002/12/01 · crossref published-online 2002/12/01 · crossref published-print 2002/12/01 · openalex publication_date 2002/12/01 · crossref created 2003/04/28 · openalex created_date 2025/10/10 · crossref deposited 2026/04/29 · openalex updated_date 2026/08/05 · crossref indexed 2026/08/05
This study develops a macro measure of consumer well-being based on the notion that consumer well-being is determined by satisfaction with the acquisition, possession, consumption, maintenance, and disposition of consumer goods and services. In a survey of 298 university students, the proposed measure was found to have predictive (nomological) validity in relation to life satisfaction for three out of its five dimensions—acquisition, possession, and consumption. In sum, satisfaction in the consumer life domain was demonstrated to be an important component of life satisfaction.