2011/10/01 by Laurie McLeod, Stephen G. MacDonell
Business, Management and Accounting · Computer Science · Psychology · #Affect (linguistics) #Computer science #Data science #ERP Systems Implementation and Impact #Focus (optics) #Process management #Psychology #Software #Software Engineering Research #Software Engineering Techniques and Practices #Software deployment #Software development #Software engineering #cs.SE
paper · pdf · doi:10.1145/1978802.1978803
published as ACM Computing Surveys 43(4)(2011), pp.24-56 · Journal paper, 40 pages, 5 pages Appendix, 6 figures, 3 tables
openalex publication_date 2011/10/01 · openalex created_date 2016/06/24 · arxiv created 2021/01/21 · arxiv updated 2021/01/22 · openalex updated_date 2026/08/05
Determining the factors that have an influence on software systems development and deployment project outcomes has been the focus of extensive and ongoing research for more than 30 years. We provide here a survey of the research literature that has addressed this topic in the period 1996–2006, with a particular focus on empirical analyses. On the basis of this survey we present a new classification framework that represents an abstracted and synthesized view of the types of factors that have been asserted as influencing project outcomes.