Quo vadis TAM?

2007/04/01 by Izak Benbasat, Henri Barki, HEC Montréal · 1,353 citations
Decision Sciences · Social Sciences · Psychology · Engineering · #Technology Adoption and User Behaviour #Digital Marketing and Social Media #Knowledge Management and Sharing #Status quo #Confusion #Technology acceptance model #Illusion #Order (exchange) #Computer science #Management science #Focus (optics) #Information system #Knowledge management #Epistemology #Political science #Psychology #Business #Cognitive psychology #Usability #Engineering #Human–computer interaction #Law

paper · pdf · doi:10.17705/1jais.00126

published in Journal of the Association for Information Systems 8(4), 211-218 (Association for Information Systems)

openalex publication_date 2007/04/01 · openalex created_date 2016/06/24 · openalex updated_date 2026/08/01

Abstract

The Technology Acceptance model (TAM) is one of the most influential theories in Information Systems. However, despite the model's significant contributions, the intense focus on TAM has diverted researchers’ attention away from other important research issues and has created an illusion of progress in knowledge accumulation. Furthermore, the independent attempts by several researchers to expand TAM in order to adapt it to the constantly changing IT environments has lead to a state of theoretical chaos and confusion in which it is not clear which version of the many iterations of TAM is the commonly accepted one. The present commentary discusses these concerns, speculates on the possible contributions to the current state of affairs, and makes several suggestions to alleviate the problems associated with TAM and to advance IT adoption research to the next stage.

Citations

• Trust and TAM in Online Shopping: An Integrated Model1
• Time Flies When You’re Having Fun: Cognitive Absorption and Beliefs About Information Technology Usage1
• The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
• User Acceptance of Computer Technology: A Comparison of Two Theoretical Models
• Evaluating the Impact of DSS, Cognitive Effort, and Incentives on Strategy Selection
• The theory of planned behavior
• User Acceptance of Information Technology: Toward A Unified View1
• Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation
• The Duality of Technology: Rethinking the Concept of Technology in Organizations
• Understanding Information Systems Continuance: An Expectation-Confirmation Model1
• Understanding Changes in Belief and Attitude Toward Information Tech Nology Usage: A Theoretical Model and Longitudinal Test1
• A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies
• A Theoretical Integration of User Satisfaction and Technology Acceptance

Cited by

• The Legacy of the Technology Acceptance Model and a Proposal for a Paradigm Shift.
• Blockchain Technology Adoption
• Technology acceptance model [wikipedia]