1989/03/01 by James Price Dillard, Chris Segrin, J.M. LAIDLAW R.M. HARDEN · 298 citations
Psychology · Social Sciences · #Communication in Education and Healthcare #Computer science #Identity (music) #Interpersonal communication #Interpersonal influence #Interpersonal relationship #Process (computing) #Production (economics) #Psychology #Resource (disambiguation) #Social and Intergroup Psychology #Social psychology #Team Dynamics and Performance
paper · doi:10.1080/03637758909390247
published in Communication Monographs 56(1), 19-38 (Taylor & Francis)
openalex publication_date 1989/03/01 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/29
In this paper we argue that an individual's activities, prior to and during an interpersonal influence attempt, may be explained by his or her goals. Two classes of goals are posited: (1) primary or influence goals which instigate the influence process, and (2) secondary goals which shape it. Three studies are reported whose purpose was to illuminate the substance of each of these goals, to examine their relationships to one another, and finally, to show how the goals shape the interpersonal influence process (for the source) in terms of planning, effort, directness, positivity, and logic. The results suggest the existence of five secondary goals: identity goals, interaction goals, personal resource goals, relational resource goals, and arousal management goals. With the exception of personal goals, each of the goals makes a unique contribution to shaping the source's actions.