Optimal number of response categories in rating scales: reliability, validity, discriminating power, and respondent preferences

2000/03/01 by Carolyn C Preston, Carolyn C. Preston, Andrew M. Colman +1 · 2,044 citations
Business, Management and Accounting · Decision Sciences · Mathematics · Psychology · #Behavioral Health and Interventions #Clinical psychology #Consistency (knowledge bases) #Customer Service Quality and Loyalty #Econometrics #Geography #Internal consistency #Mathematics #Point (geometry) #Power (physics) #Psychology #Psychometrics #Rating scale #Reliability (semiconductor) #Respondent #Scale (ratio) #Social psychology #Statistics #Technology Adoption and User Behaviour

paper · open access · doi:10.1016/s0001-6918(99)00050-5

published in Acta Psychologica 104(1), 1-15 (Elsevier BV)

openalex publication_date 2000/03/01 · openalex created_date 2025/10/10 · openalex updated_date 2026/08/05

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