Artificial Intelligence: Opportunities and Challenges for Public Administration

2024/09/01 by David Genevieve, Geneviève David
Computer Science · Social Sciences · #Blockchain Technology Applications and Security #E-Government and Public Services #Legal and Policy Issues

paper · pdf · doi:10.1111/capa.12580

openalex publication_date 2024/09/01 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/25

Abstract

Abstract Artificial intelligence (AI) could be at the heart of a fourth revolution by significantly changing professional identity, relationships between individuals and resource management. To help public administration practitioners and researchers cope with changes anticipated by AI, this research note maps existing conceptual approaches on the opportunities and challenges of AI in public administration and proposes a conceptual framework and initiatives that can inform and support effective, public interest‐oriented technology policymaking. This research note outlines a potential research agenda, with multi‐level opportunities and challenges, to accelerate this critical work.

Citations

• Public Value Governance: Moving Beyond Traditional Public Administration and the New Public Management
• New Public Management Is Dead--Long Live Digital-Era Governance
• Artificial Intelligence and the Public Sector—Applications and Challenges
• Prospect Theory: An Analysis of Decision under Risk
• Artificial intelligence in health care: accountability and safety
• Narrative Reviews: Flexible, Rigorous, and Practical

Related

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• The Dark Sides of Artificial Intelligence: An Integrated AI Governance Framework for Public Administration