To use or not to use ChatGPT in higher education? A study of students’ acceptance and use of technology

2023/05/08 by Artur Strzelecki · 17 citations
Computer Science · Decision Sciences · Medicine · #AI in Service Interactions #Artificial Intelligence in Healthcare and Education #Technology Adoption and User Behaviour

paper · doi:10.1080/10494820.2023.2209881

openalex publication_date 2023/05/08 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/30

Abstract

ChatGPT is an AI tool that assisted in writing, learning, solving assessments and could do so in a conversational way. The purpose of the study was to develop a model that examined the predictors of adoption and use of ChatGPT among higher education students. The proposed model was based on a previous theory of technology adoption. Seven predictors were selected to build a model that predicted the behavioral intention and use behavior of ChatGPT. The partial-least squares method of structural equation modeling was used for data analysis. The model was found to be reliable and valid, and the results were based on a self-reported data of 534 students from a Polish state university. Nine out of ten proposed hypotheses were confirmed by the results. Habit was found to be the best predictor of behavioral intention, followed by performance expectancy and hedonic motivation. The dominant determinant of use behavior was behavioral intention, followed by personal innovativeness. The research highlighted the need for further examination of how AI tools could be adopted in learning and teaching.

Citations

• User Acceptance of Information Technology: Toward A Unified View1
• A new criterion for assessing discriminant validity in variance-based structural equation modeling
• Factors affecting the adoption of e-learning systems in Qatar and USA: Extending the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2)
• Partial Least Squares Structural Equation Modeling: Rigorous Applications, Better Results and Higher Acceptance
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