2018/07/30 by Youngbo Suh, Thomas K. Ferris · 34 citations
Computer Science · Engineering · Psychology · #Artificial intelligence #Cognitive psychology #Computer science #Distraction #Engineering #Human multitasking #Human-Automation Interaction and Safety #Human–computer interaction #Interface (matter) #Psychology #Simulation #Task (project management) #Touchscreen #Traffic and Road Safety #Virtual Reality Applications and Impacts #Visual search #Workload
paper · pdf · doi:10.1177/0018720818790841
published in Human Factors The Journal of the Human Factors and Ergonomics Society 61(1), 105-118 (SAGE Publishing)
openalex publication_date 2018/07/30 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/25
OBJECTIVE: This study investigated the impact of in-vehicle interface characteristics on drivers' multitasking performance measures relating to visual attention management, concerning the distraction potential of in-vehicle touchscreens. BACKGROUND: Compared with physical controls providing drivers with naturalistic nonvisual cues, in-vehicle touchscreen interaction relies on vision to a greater extent, leading to more time with eyes off the road and concerns for safety. Little is known from existing research about the extent to which synthetic feedback of in-vehicle touchscreens support visual attention of multitasking drivers, while automakers are increasingly incorporating nondriving functions into in-vehicle touchscreens. METHOD: Twenty-nine participants drove an instrumented vehicle on a closed course and acknowledged visual probes obscured on the roadside, while performing a manual data entry task with input interfaces mounted on the center console. The interfaces differed by interface type, key feedback modality, and key size; the configuration of interface characteristics was the within-subject variable. The collected data include performance measures concerning visual detection and touchscreen interaction, in addition to perceived workload. RESULTS: The addition of nonvisual feedback to touchscreen interaction significantly improved accuracy and promptness of visual detection. No significant difference was found between different sizes of touchscreen keys when synthetic nonvisual feedback was available. Given multisensory feedback, no measure showed a difference between touchscreen conditions and a physical keypad. CONCLUSION: The provision of synthetic nonvisual feedback to touchscreen interaction can support visual attention and enhance multitasking performance in driving. APPLICATION: This study can inform in-vehicle interface designers and policy makers concerned with distracted driving and safety.