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“My phone must be listening!”: Peoples’ surveillance beliefs around devices “listening” to offline conversations in the US, the Netherlands, and Poland

2025/05/07 by Claire M. Segijn, Joanna Strycharz, Anna Turner +1 · 2 voices
Social Sciences · #Media Studies and Communication #Privacy, Security, and Data Protection #Social Media and Politics

paper · doi:10.1177/20539517251337102

Abstract

Previous research has shown that internet users believe that electronic devices are listening to their offline conversations (i.e., e-eavesdropping) for commercial purposes. Such beliefs are important to study because they could shape media effects and human behavior (e.g., limiting free speech around devices). We conducted a preregistered cross-sectional survey in the United States, Netherlands, and Poland ( N = 886) to examine internet users’ surveillance beliefs and evaluate the factors related to such beliefs. The results showed that respondents had different surveillance beliefs, including e-eavesdropping, priming, coincidence, and digital traces. US respondents were most likely to believe in e-eavesdropping. A higher frequency of conversation-related advertising and shorter time perception were associated with e-eavesdropping beliefs. Moreover, in all three countries, we found a positive relation between conspiracy mentality and e-eavesdropping belief. The findings indicate the importance of contextual and individual factors and could help further understand privacy boundaries and enhance the ethical responsibility of Big Data collection strategies.

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