Algorithmic transparency and citizen trust in digital governance: A cross-national analysis of AI adoption in public services

2026/06/29 by Ye Zheng, Muhammad Farhan
Social Sciences · Computer Science · #E-Government and Public Services #Ethics and Social Impacts of AI #COVID-19 Digital Contact Tracing

paper · doi:10.1016/j.techsoc.2026.103445

Citations

• Policy Area as a Potential Moderator of Transparency Effects: An Experiment
• A BEHAVIORAL MODEL OF RATIONAL CHOICE
• The magical number seven, plus or minus two: Some limits on our capacity for processing information.
• Accountable Artificial Intelligence: Holding Algorithms to Account
• Explaining Why the Computer Says No: Algorithmic Transparency Affects the Perceived Trustworthiness of Automated Decision‐Making