1997/02/01 by A.H. Segars, Albert H. Segars · 1 citation
Business, Management and Accounting · Decision Sciences · Psychology · #Cognitive and psychological constructs research #Customer Service Quality and Loyalty #Technology Adoption and User Behaviour
paper · doi:10.1016/s0305-0483(96)00051-5
openalex publication_date 1997/02/01 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/25