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Role Distancing and the Persistence of Long Work Hours in Professional Service Firms

2020/05/26 by Ioana Lupu, Mayra Ruiz-Castro, Mayra Ruiz Castro +2 · 1 citation
Business, Management and Accounting · Social Sciences · #Emotional Labor in Professions #Gender Diversity and Inequality #Management and Organizational Studies

paper · doi:10.1177/0170840620934064

openalex publication_date 2020/05/26 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/30

Abstract

This paper examines how and why individuals distance themselves from the prescribed professional role that – like the ‘ideal worker’ image – centres on long work hours. Our study of audit and law professionals demonstrated that although many people complied with the professional role, some came to distance themselves from the professional role centred on long work hours. We develop a model of role distancing as consisting of two interrelated microprocesses: apprehension, involving a cognitive and emotional shift as individuals start envisaging their professional role as provisional and potentially changeable, and role redefinition, private and/or public, where individuals modify their work practices. In the firms we studied, although both men and women redefined their roles for themselves (private role redefinition), women were more likely than men to also redefine the professional role for external audiences (public role redefinition). Together, these findings highlight the importance of apprehension and role redefinition for role distancing, offer new insights into the role of emotions and material constraints, and thus enrich theory on role distancing.

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