2024/04/04 by Aizhan Tursunbayeva, Hila Chalutz-Ben Gal, Hila Chalutz Ben‐Gal · 87 citations
Business, Management and Accounting · Engineering · Psychology · #AI and HR Technologies #Business #Checklist #Cognitive psychology #Computer science #Employer Branding and e-HRM #Engineering #Human Resource and Talent Management #Knowledge management #Operations management #Process management #Psychology
paper · doi:10.1016/j.bushor.2024.04.006
published in Business Horizons 67(4), 357-368 (Elsevier BV)
openalex publication_date 2024/04/04 · openalex created_date 2025/10/10 · openalex updated_date 2026/08/01
In the evolving digital landscape, organizations and leaders face increasing pressure to adopt and effectively utilize artificial intelligence (AI), which is steadily entering the management, work, and organizational ecosystems and enabling digital transformations. We observe AI-based applications assisting employees in daily tasks, project management, decision-making, and collaboration. But the successful adoption of AI is a complex and multifaceted process that requires careful consideration of various factors. What are the specific factors affecting the full adoption of AI from a multilevel viewpoint? This article presents a framework-based checklist concerning technology, organizations, and people (TOP) designed to assist digital leaders in navigating the challenges associated with AI adoption. Drawing upon extensive research and industry insights, this checklist provides digital leaders with a comprehensive tool to assess and address critical considerations during the adoption of AI. By systematically evaluating the technology, organization, and people dimensions, organizations and digital leaders can enhance their chances of a successful digital transformation and gain a competitive advantage in the digital age.