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COVID-19 and the workplace: Implications, issues, and insights for future research and action.

2020/08/10 by Kevin M. Kniffin, Jayanth Narayanan, Frederik Anseel +30 · 33 citations
Business, Management and Accounting · Economics, Econometrics and Finance · Psychology · #COVID-19 Pandemic Impacts #COVID-19 and Mental Health #Job Satisfaction and Organizational Behavior

paper · doi:10.1037/amp0000716

openalex publication_date 2020/08/10 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/31

Abstract

The impacts of COVID-19 on workers and workplaces across the globe have been dramatic. This broad review of prior research rooted in work and organizational psychology, and related fields, is intended to make sense of the implications for employees, teams, and work organizations. This review and preview of relevant literatures focuses on (a) emergent changes in work practices (e.g., working from home, virtual teamwork) and (b) emergent changes for workers (e.g., social distancing, stress, and unemployment). In addition, potential moderating factors (demographic characteristics, individual differences, and organizational norms) are examined given the likelihood that COVID-19 will generate disparate effects. This broad-scope overview provides an integrative approach for considering the implications of COVID-19 for work, workers, and organizations while also identifying issues for future research and insights to inform solutions. (PsycInfo Database Record (c) 2021 APA, all rights reserved).

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