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A Cross-cultural Corpus of Annotated Verbal and Nonverbal Behaviors in Receptionist Encounters

2012/03/10 by Maxim Makatchev, Makatchev, Maxim, Reid Simmons +3
Arts and Humanities · Computer Science · Psychology · #Computation and Language (cs.CL) #FOS: Computer and information sciences #Hearing Impairment and Communication #Language, Discourse, Communication Strategies #Language, Metaphor, and Cognition #Robotics (cs.RO) #Social Robot Interaction and HRI #Speech and dialogue systems #cs.CL #cs.RO

paper · pdf · doi:10.48550/arxiv.1203.2299

7 pages, 3 figures, presented at the Workshop on Gaze in HRI: From Modeling to Communication (a Workshop of International Conference on Human-Robot Interaction), March 5, 2012

openalex publication_date 2012/03/10 · arxiv created 2012/03/11 · arxiv updated 2012/03/13 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/28

Abstract

We present the first annotated corpus of nonverbal behaviors in receptionist interactions, and the first nonverbal corpus (excluding the original video and audio data) of service encounters freely available online. Native speakers of American English and Arabic participated in a naturalistic role play at reception desks of university buildings in Doha, Qatar and Pittsburgh, USA. Their manually annotated nonverbal behaviors include gaze direction, hand and head gestures, torso positions, and facial expressions. We discuss possible uses of the corpus and envision it to become a useful tool for the human-robot interaction community.

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