Jesse Wright
- Addressing vulnerability in customer experience with AI-agents
2026/02/09 by Gautam Jha, Jesse Wright, Aishwarya Singhal +3 · 1 voice · 1 citation
Computer Science · Social Sciences · Psychology · #AI in Service Interactions #Ethics and Social Impacts of AI #Social Robot Interaction and HRI #Agency (philosophy) #Service provider #Service design #Vulnerability (computing) #Conceptual framework #Scope (computer science) #Service (business) #Control (management)