Benjamin B. Dunford

1. Integrated Conflict Management Systems Pay Off with Lower Levels of Formal Grievances and Lower Turnover Rates
   2019/10/16 by Benjamin B. Dunford, Kevin J. Mumford, R. Wayne Boss +2 · 1 voice · 1 citation
   Social Sciences · #Conflict Management and Negotiation #Gender Diversity and Inequality #Workplace Violence and Bullying
2. Impact of Motivation and Workload on Service Time Components: An Empirical Analysis of Call Center Operations
   2022/07/20 by Ahmad M. Ashkanani, Benjamin B. Dunford, Kevin J. Mumford · 1 citation
   Business, Management and Accounting · Health Professions · #Advanced Queuing Theory Analysis #Job Satisfaction and Organizational Behavior #Workplace Health and Well-being