Meng­meng Song

1. The double-edged sword effect of chatbot anthropomorphism on customer acceptance intention: the mediating roles of perceived competence and privacy concerns
   2023/11/24 by Mengmeng Song, Meng­meng Song, Yaxin Zhu +2 · 1 citation
   Computer Science · Social Sciences · Psychology · #AI in Service Interactions #Digital Marketing and Social Media #Death Anxiety and Social Exclusion