Baran Metin

1. Smileys, Stars, Hearts, Buttons, Tiles or Grids: Influence of Response Format on Substantive Response, Questionnaire Experience and Response Time
   2019/04/01 by Vera Toepoel, Brenda Vermeeren, Baran Metin · 1 citation
   Social Sciences · Business, Management and Accounting · #Survey Methodology and Nonresponse #Focus Groups and Qualitative Methods #Customer Service Quality and Loyalty