Victoria Y. Yoon

1. Assessing the moderating effect of consumer product knowledge and online shopping experience on using recommendation agents for customer loyalty
   2012/12/30 by Victoria Yoon, Victoria Y. Yoon, R. Eric Hostler +3 · 3 citations
   Business, Management and Accounting · Decision Sciences · Social Sciences · #Customer Service Quality and Loyalty #Digital Marketing and Social Media #Technology Adoption and User Behaviour