Deepak Sirdeshmukh

1. Consumer Trust, Value, and Loyalty in Relational Exchanges
   2002/01/01 by Deepak Sirdeshmukh, Jagdip Singh, B.A. Sabol +1 · 44 citations
   Business, Management and Accounting · Social Sciences · #Customer Service Quality and Loyalty #Psychology of Social Influence #Corporate Identity and Reputation
2. Agency and Trust Mechanisms in Consumer Satisfaction and Loyalty Judgments
   2000/01/01 by J. Singh, Jagdip Singh, D. Sirdeshmukh +1 · 7 citations
   Business, Management and Accounting · Decision Sciences · Social Sciences · #Customer Service Quality and Loyalty #Technology Adoption and User Behaviour #Psychology of Social Influence