James K. Harter

1. Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis.
   2002/01/01 by James K. Harter, Frank L. Schmidt, Theodore L. Hayes · 55 citations
   Business, Management and Accounting · Health Professions · #Job Satisfaction and Organizational Behavior #Customer Service Quality and Loyalty #Occupational Health and Safety Research